orange background orange background
Tt Logo

Revolutionising Patient Communication for Healthcare Professionals

Tailored Talks has been developed in collaboration with medical experts, charities, and patient groups. Our platform empowers healthcare professionals to deliver personalised, easy-to-understand medical information to patients.

The Long COVID digital pathway developed by Pogo Digital Healthcare, NHS Lothian, and CHSS, is a great example of how the NHS, the third, and private sectors can work together to build a truly innovative solution to the challenges faced by people with Long Covid. Tracey Gillies, Medical Director, NHS Lothian

Why choose Tailored Talks?

  • Empower patients: enable patients to self-manage their condition.
  • Promote equality: disseminate information to reduce healthcare inequalities.
  • Reduce pressure: alleviate the workload on medical teams through efficient information sharing.

How it works?

Healthcare professionals can access a library of over 4,000 NHS-approved slides to create bespoke presentations tailored to each patient’s needs. Use our intuitive slide builder to design custom multi-media presentations that cover medical symptoms, lifestyle advice, and mental health support. Tailored Talks for clinicians is currently in use across Scotland to support stroke care, neurological conditions, and elderly and frail care.

These presentations put all the information in one place and in a user-friendly, simply format that helps me accept the ‘new me’. Feedback from a patient on our Long Covid pathway

Tailored Talks Patient Portal:

We know that healthcare teams can be time poor, which is why we have created the portal for patients, available online or via our app. This allows onboarded patients to be automatically sent information based on their needs, without any input from clinicians. Patients answer a self-assessment questionnaire which triggers tailored information to be sent to them, and gives them the option to receive further support through our Advice Line partners. This feature also allows patients and their clinicians to track symptoms over time. The Tailored Talks patient portal is currently supporting people living with Long Covid and recovering from stroke in NHS Lothian.

Read our Long Covid case study

A great tool to increase patient engagement – well done! Stroke clinician
Your custom digital pathway How it works
Stage1
Clinician either creates a Tailored Talk or edits a pre-existing 'Core Talk'.
Stage3
Clinician displays the Talk and runs through the information with patient or carer.
Stage2
Talks can be sent to patients via email, WhatsApp, or Patient Portal.
Stage4
Patient can view Talks and refer back to the information at any time.
Stage6
Clinicians can view patient data and send on additional information as needed.
The benefits
For Healthcare professionals
  • Personalised patient communication
  • Time efficient
  • High-quality, reliable content
  • Streamline workflows
  • Sustainable alternative to traditional printed resources
For Patients
  • Improved understanding of condition
  • Empowering self-management
  • Symptom-tracking
  • Helpline access for further support
  • Mobile access
Platform Features
  • Comprehensive slide library of over 4,000 NHS-approved slides
  • Online patient portal and app
  • Analytics and custom reporting
  • Helpline integration
  • Accessibility functionality