Empowering patients to manage their conditions at home

We use personalised information, symptom tracking and charity support to empower patients to take control of their health journey, reducing the burden on clinical systems.

The Long COVID digital pathway developed by Pogo Digital Healthcare, NHS Lothian, and CHSS, is a great example of how the NHS, the third, and private sectors can work together to build a truly innovative solution to the challenges faced by people with Long Covid. Tracey Gillies, Medical Director, NHS Lothian

Trusted by leading healthcare organisations...

Your custom digital pathway How it works

Clinician refers  patient onto the  pathway

Patient receives an email with login details.

Patient completes self assessment questionnaire

Patient receives tailored information  to help manage condition

Patient can request a callback for additional support if available

Clinician can track patient progress via dashboard

How Tailored Talks can help you The benefits

For Clinicians

Easy-to-use, intuitive system.
High quality medical information.
Create prescription information for patients.

For Patients

Receive only information that relates to your specific condition.
Share information about your condition easily with family or carers.
View your information on a smartphone or device for ease of reference.

Platform Features

Comprehensive slide library of medical information.
Information created and reviewed by clinicians in NHS Scotland.
Build and share your own personalised patient presentations.

I got great help, especially the breathing exercises and how to use my lungs properly. It’s amazing what a difference good advice makes. I’d recommend the service to anyone. Catherine, 67, on the Long Covid pathway

Empowering

We empower healthcare professionals to enhance patient care with our innovative platform, Tailored Talks. By collaborating with renowned healthcare providers, we equip clinicians with personalised, relevant information and support tools, fostering shared decision-making and continuous patient engagement.

Innovation Design

Our digital lab develops innovative software solutions that help healthcare professionals streamline workflows and improve patient outcomes. Tailored Talks, our flagship product, allows clinicians to customise the information and content they share with patients effortlessly. Additionally, our patient portal in Tailored Talks provides a centralised platform for patients to access their information and receive support, ensuring a seamless flow of communication and care.

The site is easy to use…the information is short, it’s succinct, and it gives great advice. Mike, 52, on the Long Covid pathway.

Tailored Talks help facilitate a meaningful conversation and involvement in important decision making which can only have a positive outcome. Hopefully Tailored Talks will become the gold standard for interactions between patients, carers and healthcare professionals in the future. Carer of a stroke survivor

Quality Content

We are committed to raising standards of care with our digital solutions. All content is produced by healthcare professionals, guaranteeing that the information shared with patients is reliable, NHS-approved, and up to date. With intuitive design, top-quality content, and seamless integration with existing systems, our products are tailored to meet the needs of both patients and clinicians.

Compassion and Understanding

Compassion is at the core of our work. Tailored Talks was inspired by the personal experience of our Managing Director, Jack, who witnessed his father’s struggle after a stroke. The challenges faced by Jack’s family and the healthcare professionals who cared for them motivated him to develop a tool that places patients and their families at the heart of healthcare. This personal journey drives our commitment to creating solutions that genuinely improve patient care and support healthcare professionals.